What our guidance is (and isn’t)
Nex Solutions offers independent, education-led guidance for common home and small-office tasks. We explain safe, repeatable actions so you stay in control at all times.
Scope: educational notes and how-to steps only. We do not operate your device for you.
No remote access or repairs
We do not request or accept remote control of computers, printers, scanners, routers or networks. We do not provide hardware repair, warranty processing or manufacturer servicing. If we suspect a hardware fault or warranty case, we’ll explain why education is unsuitable and suggest appropriate next steps.
Independent & brand-neutral
We are not affiliated with any device or software manufacturer. Any brand or product names appear only to help you recognise on-screen options (for example, common Windows/macOS dialogues).
Non-affiliation: Nex Solutions is an independent entity and is not sponsored, endorsed or authorised by any manufacturer.
Accuracy, updates & differences
We aim for accuracy and clarity. Operating systems and device software change frequently; steps may vary by model, version or local policies. If something doesn’t match your screen, please pause and ask us to clarify before you continue.
Safe use is your responsibility
- Confirm you have permission to make changes on the device/network you are using.
- Keep recent backups and ensure you can undo a change if required.
- Stop if any step is unclear or conflicts with your organisation’s policies.
Our notes suggest simple, reversible actions and a small proof step (for example, a test print/scan) to confirm progress.
Not for emergencies or critical infrastructure
Our materials are not intended for emergency scenarios or business-critical infrastructure. Environments with strict administrative controls or compliance requirements may need assistance from your administrator or provider.
External resources
We may link to official help pages or third-party resources for convenience. We are not responsible for the content or policies of external sites. Review their terms and privacy notices before use.
Links are provided for educational convenience only.
Liability
We provide guidance with reasonable skill and care. We are not liable for issues caused by factors outside our control, such as hardware faults, ISP/router restrictions, or administrative policies. Nothing here excludes or limits liability for fraud or for death or personal injury caused by negligence. Your statutory rights remain unaffected. See our Terms & Conditions for details.
This page is intended to comply with UK consumer law and Indian contract law. If any clause is unenforceable in your jurisdiction, the remainder still applies.
Contact
If you need clarity about anything on this page:
- Email: info@nexsolutionsservices.com
- UK information line (education queries): +44-808 531 0585
- Registered office (India): Nex Solutions, A2, Khasra Number 1708, Baba Mohalla, Aya Nagar, New Delhi, South Delhi, Delhi – 110047
This disclaimer complements our Terms & Conditions and Editorial Policy & Scope.