Accessibility & Inclusive Use | Nex Solutions

Accessibility & Inclusive Use

Everyone should be able to read and act on our guidance. Below is how we design for inclusion, what might still be difficult, and the ways you can get material in formats that work for you.

Last updated: 27 August 2025

Our approach

We follow the principles of the Web Content Accessibility Guidelines (WCAG) and aim for WCAG 2.2 AA across core pages and learning flows. Plain language, predictable layouts and keyboard operability guide our decisions.

If anything prevents you from using a page or guide, please tell us. We will provide the same information in a format you can use.

How we design for access

  • Readable body text (18 px), clear headings and logical page structure.
  • Contrast checks and no reliance on colour alone to convey meaning.
  • Form fields with labels, hints and understandable error messages.
  • Interactive elements reachable by keyboard with a visible focus state.
  • Text alternatives for meaningful images; decorative images are ignored by assistive tech.
  • Cookie preferences that can be managed with keyboard and screen reader.

Compatibility & assistive tech

Pages are built with semantic HTML, CSS and lightweight JavaScript and are intended to work on current browsers and operating systems with common assistive tools (for example NVDA, JAWS, VoiceOver and magnifiers). If something fails in your environment or configuration, let us know and we will investigate.

Areas we’re improving

We monitor the site for issues and continue to improve. Current focus areas include:

  • Third-party components that load with consent (e.g. analytics/ads) might not fully inherit our accessibility styling.
  • Older PDFs may not include complete tagging. We can provide HTML or large-print versions on request.
  • During edits, heading levels may briefly fall out of sequence. We correct these as we spot them.

Get information in a different format

Tell us the page URL and the format you prefer. We can share:

  • High-contrast or large-print versions of notes and checklists.
  • Plain-text or HTML alternatives to PDFs.
  • An educational call-back to talk through steps by phone.

We do not provide remote access. All help is educational and remains in user-controlled formats.

Share feedback

Your comments help us remove barriers. Please include the page address, device, browser/OS and any assistive technology used.

If you need to escalate

If our response does not resolve your concern, you can use our Complaints & Dispute Resolution route. Nex Solutions is an India-registered educational business (Udyam Reg. No. UDYAM-DL-08-0105486). For UK data-rights matters you may also contact the Information Commissioner’s Office (ICO).

How we review this page

  • First published: 27 August 2025
  • Method: self-assessment against WCAG 2.2 AA, checks with automated tools, and keyboard-only navigation.
  • Review schedule: twice a year, or sooner after major design changes.

Quick tips

  • Headings and landmarks are used consistently for easier navigation.
  • Link text describes the destination (we avoid “click here”).
  • You can change cookie choices any time at Cookie Preferences.